I didn't want to have to create a warning as I was hoping everything would end well but unfortunately it has not. Please be wary of any future transactions with Docking Bay Studios (formerly Imperial Replicas). They used to seem on the up and up, I even got a kit from them not too long ago. However the second kit I had with them has not been delivered.
After getting no response about it for some time I made a claim in paypal and received an email from them within hours asking why I did this and that I had not paid in full. I pointed out that I had and provided the relevant transaction ID. I was then told that the person was "not responsible for the book keeping" (I assume there was multiple people on the team, and the one responsible is no longer with them?) but if I still wanted it it could be shipped on the 28th with tracking and photos. I responded back that that I would like to do this but I could not close the claim as if I close it I cannot reopen it again however the seller has 20 days to get it to me and if shipped by the 28th (the day they suggested) or even the end of the week that would be ample time. I did not get any update since and have not gotten any responses to my email sent Thursday morning or this morning asking for the status. I'm not sure if the response was a bid to get me to close the claim (thereby giving up the chance of getting the money back) or was at least meant at the time but since I have received no updates and they seem to be ignoring me such I have been forced to escalate it to Paypal. Hopefully I can retrieve my money.
If you currently have any money tied up with Docking Bay Studios or Imperial Replicas I suggest you try get in contact with them and do not let your PP payments cross over the 6 month threshold for making a claim, or possibly start it now if you are so inclined and are like me unable to get a response. And be wary of any future products solicited under Docking Bay Studios (they have a few coming it seems). If you do have any money still tied up with them I wish you the best of luck.
If anyone does feel like I have not provided enough information and needs more "evidence" before getting worried and creating a PP claim I understand (anybody can cry wolf). Feel free to contact me and I can forward you the email chain/screenshots whatever you prefer.
After getting no response about it for some time I made a claim in paypal and received an email from them within hours asking why I did this and that I had not paid in full. I pointed out that I had and provided the relevant transaction ID. I was then told that the person was "not responsible for the book keeping" (I assume there was multiple people on the team, and the one responsible is no longer with them?) but if I still wanted it it could be shipped on the 28th with tracking and photos. I responded back that that I would like to do this but I could not close the claim as if I close it I cannot reopen it again however the seller has 20 days to get it to me and if shipped by the 28th (the day they suggested) or even the end of the week that would be ample time. I did not get any update since and have not gotten any responses to my email sent Thursday morning or this morning asking for the status. I'm not sure if the response was a bid to get me to close the claim (thereby giving up the chance of getting the money back) or was at least meant at the time but since I have received no updates and they seem to be ignoring me such I have been forced to escalate it to Paypal. Hopefully I can retrieve my money.
If you currently have any money tied up with Docking Bay Studios or Imperial Replicas I suggest you try get in contact with them and do not let your PP payments cross over the 6 month threshold for making a claim, or possibly start it now if you are so inclined and are like me unable to get a response. And be wary of any future products solicited under Docking Bay Studios (they have a few coming it seems). If you do have any money still tied up with them I wish you the best of luck.
If anyone does feel like I have not provided enough information and needs more "evidence" before getting worried and creating a PP claim I understand (anybody can cry wolf). Feel free to contact me and I can forward you the email chain/screenshots whatever you prefer.